Configuring GEOS/SOS Button - Iridium GO!

Follow the steps below in order to configure the GEOS/SOS button for the Iridium GO!. You have the option to use GEOS as the SOS monitoring and dispatch facility or you can use your own contacts to notify in the event an SOS is declared.

Note: The Iridium GO! application is required to configure the SOS feature.

Solution 1: Registering for and using GEOS

1. Visit https://my-geos.com/registration.
2. Select Iridium GO! from the drop-down menu.
3. Accept GEOS monitoring terms and conditions.
4. You will be required to enter the following information:

• GO! Phone number
• GO! SIM card number
• GO! Phone IMEI
• First and last name
• Address
• Country and citizenship
• Primary and secondary emergency contacts
• Additional medical info

5. Once you have completed registration, navigate to the SOS settings in the Iridium GO! app.
6. Select "GEOS Service" followed by “Use”, enter the 5-digit authorization code provided by GEOS and select submit.
7. If successful, the SOS settings will appear, and the SOS action is set to Call and Message, for the GEOS service.
8. You also have the option to add additional emergency contacts under Message Recipients
9. Once completed, store SOS settings on the Iridium GO! device:
• For iOS, select “Save”.
• For Android, navigate “Back”, then “Save”.

 

If you do not want to use GEOS please read below!

Solution 2: Declining GEOS and using your own emergency contacts

1. Navigate to the SOS settings in the Iridium GO! app.
2. Select "GEOS Service" followed by “Do not use” to decline GEOS service.
3. Select SOS Action. The call action enables an automatic phone call to your designated call recipient when SOS is initiated from the Iridium GO!. The Message action enables automatic Emergency SMS alerts scheduled at five-minute intervals until cancelled.
4. Under Call Recipient, enter the number for your call recipient.  It is important that the number is entered in the correct international format with the international access code (+ or 00), country code, and phone number for proper routing. (I.e. [phone])
5. Under Message Recipient, enter the message recipient(s).  Recipients can either be entered as an email address or a mobile phone number in the correct international format for SMS purposes.
6. Once completed, store your SOS settings on the Iridium GO! device:
• For iOS, select “Save”.
• For Android, navigate “Back”, then “Save”.

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