Iridium Helpful Hints

Whether you have an Iridium 9555 or a 9575 here a few Helpful Hints that can help you out.

Important

If your phone asks for a PIN, the default PIN is 1111.

Dialing Out With Your Iridium Satellite Phone

To place a call anywhere in the world:

• Dial 00 + Country Code + Phone Number. For example, to call a US number you would dial 00-1- 10-digit phone number

To call another Iridium satellite phone:

• Dial 00 + Iridium Phone Number (8816-xxxx-xxxx)

How To Communicate With an Iridium Satellite Phone

There are a few ways to communicate with an Iridium Satellite Phone user. Below are all the different ways to do so:

1. Dial 011+ the satellite phone number (8816-xxxx-xxxx)
   This is an international call and will be billed to the caller at their long distance rate by their telephone  service provider.
2. SMS Message*- receive free text email up to 120 characters per message the customer needs to visit http://messaging.iridium.com/
3. Sending an EMail - Use the customers Iridium Phone Number as their email address. Example - [e-mail]
4. Using 2 Stage Dialing- Dial 1-480-768-2500. At the prompt enter the 12 digit Iridium phone number
   This feature will deduct the usage time from the satellite phone user

*When replying to an SMS on your Iridium phone, you get an error No service number, please follow the procedures below:

This only has to be done once.

1. Press envelope key
2. Scroll down to Message Settings
3. Press ok
4. Scroll down to Service Center
5. Press ok
6. Dial 00881662900005
7. Press ok

Voicemail

In order to access your voicemail on an Iridium Satellite Phone, please follow the instructions listed below:

1. From the Iridium phone dial 00881662990000 (From a land line dial 011 881662990000)
2. When you are prompted to enter the iridium number you are trying to reach enter your IRIDIUM VOICE NUMBER
3. Then you will hear the greeting. In the middle of the greeting press the star (*) button.
4. At that point you will be asked to enter a password. Enter last 7 digits of the Iridium Voice Number that has been assigned to you.
5. You will then be in the voice mail set up platform you will be prompted through from there
6. Once you have set up your voice mail follow Repeat Steps 1-4. 

Note:

• Voice mail and text messages are only saved in the Iridium network for 24 hours.

How to Check Your Balance and Top-Up Airtime (Prepaid Customers Only)

If you are prepaid customer you may want to check your remaining balance or top-up your current airtime. 

• Dial 2888 from your satellite phone to check your prepaid minute balance.
  This is a free call.
• To add more time you may call us at [phone] or online at www.satphonestore.com
  (You will need either your SIM Card Number or Iridium Phone Number)

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