Iridium Extreme PTT - Helpful Hints

Here are a few Helpful Hints for your Iridium Extreme PTT that may help you out.

Important

If your phone asks for a PIN, the default PIN is 1111.

Dialing Out With Your Iridium Satellite Phone

To place a call anywhere in the world:

• Dial 00 + Country Code + Phone Number. For example, to call a US number you would dial 00-1- 10-digit phone number

To call another Iridium satellite phone:

• Dial 00 + Iridium Phone Number (8816-xxxx-xxxx)

How To Communicate With an Iridium Satellite Phone

There are a few ways to communicate with an Iridium Satellite Phone user. Below are all the different ways to do so:

1. Dial 011+ the satellite phone number (8816-xxxx-xxxx)
   This is an international call and will be billed to the caller at their long distance rate by their telephone  service provider.
2. SMS Message- receive free text email up to 120 characters per message the customer needs to visit http://messaging.iridium.com/
3. Sending an EMail - Use the customers Iridium Phone Number as their email address. Example - [e-mail]
4. Using 2 Stage Dialing- Dial 1-480-768-2500. At the prompt enter the 12 digit Iridium phone number
   This feature will deduct the usage time from the satellite phone user

Voicemail

In order to access your voicemail on an Iridium Satellite Phone, please follow the instructions listed below:

1. From the Iridium phone dial 00881662990000 (From a land line dial 011 881662990000)
2. When you are prompted to enter the iridium number you are trying to reach enter your IRIDIUM VOICE NUMBER
3. Then you will hear the greeting. In the middle of the greeting press the star (*) button.
4. At that point you will be asked to enter a password. Enter last 7 digits of the Iridium Voice Number that has been assigned to you.
5. You will then be in the voice mail set up platform you will be prompted through from there
6. Once you have set up your voice mail follow Repeat Steps 1-4. 

Note:

• Voice mail and text messages are only saved in the Iridium network for 24 hours.

How to Check Your Balance and Top-Up Airtime (Prepaid Customers Only)

If you are prepaid customer you may want to check your remaining balance or top-up your current airtime. 

• Dial 2888 from your satellite phone to check your prepaid minute balance.
  This is a free call.
• To add more time you may call us at [phone] or online at www.satphonestore.com
  (You will need either your SIM Card Number or Iridium Phone Number)

Entering PTT Mode

Follow these steps to enter PTT Mode if your Iridium Extreme PTT device is in Phone Mode:

1. Press the left soft key, labeled Menu.
2. Press the left soft key, labeled Select > Switch to PTT. The transition to PTT Mode takes approximately 10 seconds. “Waiting for Registration” is displayed on the device after the switch to PTT.
3. To switch back to phone mode, go back to Menu and select Switch to Phone.

Navigating to Phone Mode to Dial

If you attempt to dial a phone number while in Push-To-Talk mode, you will receive the following notification: “Dialing not supported. Must go to Phone mode to dial”. 

1. Press the left soft key, labeled Phone to switch to Phone Mode. As you are transitioning, you will be prompted to “Dial number again when in Phone Mode”.
2. If you want to remain in PTT Mode, press the right soft key, labeled Back to return to the previous screen.

Using SOS in PTT Mode

If you attempt to press the SOS button while in PTT Mode, you will receive the following notification: “WARNING! Must go to Phone Mode for SOS.”

1. Press the left soft key, labeled Phone, to switch to Phone Mode. While transitioning, you will be prompted to “Press SOS again when in Phone Mode”.
2. You must press the SOS button again in Phone Mode to successfully initiate an SOS call.

How to Use Push-To-Talk

Once in PTT Mode follow these instructions to communicate with the rest of your Talkgroup:

1. Push and hold the PTT Button 

2. Wait for the Talk Tone, three notes ascending in rapid succession, granting you the floor and allowing you to speak

3. Once granted the floor your handset will display TALKING and listeners will have LISTENING displayed on their device.

4. When TALKING is displayed and the PTT Button is held down all other keys are disabled during use. The device cannot perform other functions until the PTT Button is released.

You may hold the PTT Button and communicate with the Talkgroup for a maximum of 20 seconds per PTT Button press. If you have configured your device with Talk Timer Enabled, the time remaining to speak in the current talk period is displayed on the screen below the Device Name. 

Talkgroup Terms

While in PTT Mode your Device will show various Statuses on screen. See below for each Status and what they mean.

Open

When the talkgroup is active but no one is talking, the screen displays OPEN.

This indicates that the floor is available, and that participants may request the floor by pushing and holding the PTT Button.

Listening

Your device displays LISTENING when the Talkgroup is active, but you are not the one talking.

Talking

Your device displays TALKING when the Talkgroup is active, and you are holding down the PTT Button.

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